Automation & AI systems
I build automation systems that reduce ops load and increase revenue throughput.
Faizan Sohail - Automation Engineer & AI Agent Developer based in Dublin, Ireland. I ship business-first systems across Make.com, Zapier, n8n, Airtable, GoHighLevel, VAPI/Retell, and AI tooling - designed with retries, idempotency, and real-world edge cases in mind.
Journey
2021 - 2026Highlights from LinkedIn roles, competition work, and Upwork delivery - hover a year for detail.
2021
Upwork & WALIMAX kick off
Started freelance delivery on Upwork (Jun 2021) and joined WALIMAX Limited UK as Account Manager (Feb 2021), running eBay and Amazon operations and introducing the first automation layers.
2022
Integrations & CRM depth
Deeper delivery across Make.com, Zapier, Airtable, and GHL stacks - patterns that later fed enterprise backends and membership systems.
2023
Prototypes for Humanity · MSc
Dermopsy team visibility (AI skin diagnostics); continued MSc Big Data @ Griffith College Dublin - analytics and pipeline rigor.
2024
Awards + international stage
P@SHA ICT Awards (winner), APICTA Brunei (Dermopsy), FICS @ NUST. Capital Club / Gem Hunters / Ecom Society backend automation moving into production.
2025
Multi-engagement automation year
Orcadev (Capital Club + Gem Hunters + EcomSociety backend), Spotlight GB (Full-time, onboarding + AI voice agents), Advaisori (n8n / Zapier strategy lead), and Upwork volume. WALIMAX account work wraps in Aug.
2026
Production-first delivery
Long-running workflows (9+ months unmaintained in production), ops-focused handoffs, and continued Upwork delivery with a 100% Job Success Score.
Journey
2021 - 2026
Highlights from LinkedIn roles, competition work, and Upwork delivery - hover a year for detail.
- 2021
Upwork & WALIMAX kick off
Started freelance delivery on Upwork (Jun 2021) and joined WALIMAX Limited UK as Account Manager (Feb 2021), running eBay and Amazon operations and introducing the first automation layers.
- 2022
Integrations & CRM depth
Deeper delivery across Make.com, Zapier, Airtable, and GHL stacks - patterns that later fed enterprise backends and membership systems.
- 2023
Prototypes for Humanity · MSc
Dermopsy team visibility (AI skin diagnostics); continued MSc Big Data @ Griffith College Dublin - analytics and pipeline rigor.
- 2024
Awards + international stage
P@SHA ICT Awards (winner), APICTA Brunei (Dermopsy), FICS @ NUST. Capital Club / Gem Hunters / Ecom Society backend automation moving into production.
- 2025
Multi-engagement automation year
Orcadev (Capital Club + Gem Hunters + EcomSociety backend), Spotlight GB (Full-time, onboarding + AI voice agents), Advaisori (n8n / Zapier strategy lead), and Upwork volume. WALIMAX account work wraps in Aug.
- 2026
Production-first delivery
Long-running workflows (9+ months unmaintained in production), ops-focused handoffs, and continued Upwork delivery with a 100% Job Success Score.
Companies I have worked with
Featured projects
Business outcomes first. Open a case study for scope, stack, and what shipped in production.
Creator Ambassador Program Ops - Airtable, Make.com & Zapier
Automate payments/accounting and prevent missed transactions
View case study →
Automate payments/accounting and prevent missed transactions
Turn raw data into executive-ready reporting
Turn raw data into executive-ready reporting
What I do
Core capabilities
End-to-end automation across the full stack - from scraping raw data to deploying AI voice agents that work 24/7.
AI Voice Agents
Inbound and outbound AI callers that qualify leads, handle objections, and book appointments - integrated with your CRM and calendar.
Workflow Automation
Connect any apps, automate every repetitive process, and build no-code pipelines with full error handling and monitoring.
CRM Build & Automation
Custom Airtable CRMs with dashboards, forms, interfaces, and automations. GoHighLevel pipelines, opportunity tracking, and email/SMS sequences.
AI & LLM Pipelines
Connect GPT-4, Claude, and other LLMs into your workflows - for email triage, call review, document parsing, and intelligent routing.
Python & API Integration
Custom Python scripts, ETL pipelines, and API integrations. If it has documentation, I can integrate it - I've done it dozens of times.
Finance & Payments
Accounting automation with QuickBooks and Xero. Complex payment integrations including Stripe, Radom (crypto), and invoice processing.
Full stack depth & tool index on Tools →
How I work
My process
Refined over years and hundreds of projects. You always know where things stand.
Research your business
Before our first call I study your website and any public info - so I walk in understanding your business, not asking basic questions.
Discovery call
I ask about the apps you use, the manual tasks you hate, and what a successful outcome looks like. Then I guide you on what's possible.
Get access & build
I get all platform credentials, map the full workflow end-to-end, and start building - resolving unknowns before I bring them to you.
QA test
I test across edge cases, missing values, and failure scenarios. Error handling is a first-class feature - not an afterthought.
Go live & monitor
I flip it live and watch the first real runs closely. I only hand off when I'm confident it handles your real data cleanly.
Handoff & support
Full documentation, Loom walkthroughs, and ongoing maintenance if you need it. You're never left wondering how anything works.
Client reviews
What clients say
Feedback from Upwork, LinkedIn, and direct engagements.
“Faizan built our entire backend automation for Capital Club - 15+ platforms, custom CRM, crypto payments. It's been running for 9 months without a single issue. Exceptional work.”
“Our AI cold-caller qualifies leads and books appointments on its own. Faizan set it all up - VAPI, Make.com, GHL - and it just works. My team doesn't touch cold calls anymore.”
“The sales call review bot is a game changer. Every rep gets a detailed scorecard right after the call ends. We've seen a noticeable improvement in conversion in just 6 weeks.”
“Very communicative, thorough with QA, and genuinely understands business - not just code. Faizan tested every edge case before going live. Exactly what I needed.”
Ready to remove the manual work?
Share your stack and the bottleneck - I’ll map the workflow, edge cases, and a realistic timeline.